Shipping policy

Shipping Policy

Order Processing Time

At Areya Fragrance, we carefully prepare each order to ensure your products are packaged with care and quality in mind.

Orders are processed within 3–5 business days after payment has been received. Processing times may vary during product launches, holidays, promotions, or periods of high order volume.

You will receive a confirmation email once your order has been placed and a shipping notification with tracking information once your order has been shipped.

Shipping Methods & Delivery Times

Shipping times begin after your order has been processed and shipped.

Delivery times vary depending on the shipping carrier, destination, and selected shipping method. Areya Fragrance is not responsible for delays caused by the shipping carrier, weather conditions, holidays, incorrect addresses, or circumstances outside of our control.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Please review your shipping address carefully before submitting your order. Areya Fragrance is not responsible for orders shipped to an incorrect address provided by the customer.

If a package is returned to us due to an incorrect or incomplete address, additional shipping fees may apply to reship the order.

Tracking Information

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Please allow up to 48 hours for tracking information to update after shipment.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and accepted by the carrier, Areya Fragrance is not responsible for lost, stolen, damaged, or delayed packages.

If your package shows as delivered but cannot be located, please contact the shipping carrier directly to file a claim.

We recommend shipping to a secure location where someone can receive your package.

Fragrance Shipping Restrictions

Due to shipping regulations, fragrances and products containing alcohol may have shipping restrictions depending on destination and carrier requirements.

Orders may only be shipped to eligible locations where permitted by applicable shipping regulations.

Damaged Orders

Please inspect your package upon arrival. If your order arrives damaged or you receive the wrong item, contact us immediately at:

areyafragrance@gmail.com

Please include your order number and photos of the package and product so we can review the issue.

International Shipping

At this time, Areya Fragrance ships to locations available through our checkout process. Customers are responsible for any customs fees, duties, taxes, or additional charges required by their destination country.

International delivery times may vary due to customs processing and regulations.

If you have any questions regarding your shipment, please contact:

areyafragrance@gmail.com

Thank you for choosing Areya Fragrance. We appreciate your support and look forward to creating a beautiful fragrance experience for you.